Maintenance and Repairs

It’s that time of year when we all start to get the urge to go camping. But, first, we have to de-winterize our motor home, make sure all the routine maintenance is completed and everything is in good working order.

We knew we needed to have the generator maintained as it has almost ran the maximum number of hours on the meter.  We have owned Winnie one year now and we have no idea when the engine motor oil was changed, so that was also on our to-do list.  A call to Cummins Bridgeway was made.  The nice people there said yes, along with being able to service our generator they can also take care of our gas engine. They would be happy to set up an appointment for next week to have that done, but if we needed anything more done, appointments were being made for a month out.  We are glad that is all she requires right now.  We scheduled our appointment for next Wednesday.  Check, one item off our list.

Next, de-winterizing and getting the ice-maker leak repaired.  Last fall, when we took Winnie in to be winterized, the service people at the RV center where we bought our motor home found a leak at the shut-off valve to the ice-maker.  Instead of fixing it then, they told us it would have to be repaired in the spring when we de-winterized her.  We made a call to the service department on Friday and asked for the same service rep we dealt with the last few times.  As usual, we were sent to his voicemail.  We left a message telling him exactly what we needed.  As we expected, no return phone call.

The next morning (Saturday) we called as soon as they opened and told the gal at the service desk what we needed.  Why leave another message to someone who never returns your calls.  She told us no appointment was needed to have our unit de-winterized but to have the leaking valve repaired we needed to schedule an appointment.  The soonest they could get us in was a month and a half away! We asked why they couldn’t just replace the valve at the same time they were de-winterizing her.  We were told they would have to see what part was needed and order it.  We knew what part.  It was written on the winterization receipt.  Why pay $80 to de-winterize and then pay again who knows how much to install the part.  We were then told that we needed to order the part through the parts department and when it came in we could schedule an appointment to have it put in. Really?  (Deep breathe).  We told her to put us down for the next available appointment now and transfer us to the parts department please.

The parts department told us we would have to call back Monday as what we needed was a special order and they didn’t work week-ends.  (Exhale).  As you can guess we really wish we didn’t need to use their services.  We will call back Monday, order the overly priced part and have it installed.  Those of you who are mechanically inclined are fortunate in that you can do it yourself and bypass the hassles we must endure.

We are hoping to figure out the de-winterizing process ourselves and save us the $80.  One of our concerns is if we put water in the tank, how do we keep it from filling up the ice-maker and leaking all over?  Should we just camp without water for now and wait until the ice-maker is repaired?  We would really appreciate any advice from you seasoned RV’ers.   Thanks so much.

Until next time,

Kathryn

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